Frequently Asked Questions
Everything you need to know about your favorite beauty essentials.
Are CANMAKE products cruelty-free?
CANMAKE is committed to quality and safety; we do not conduct animal testing on our products during the manufacturing process.
How can I check the expiration date of my cosmetics?
Unopened products generally have a shelf life of three years. Once opened, we recommend using them within 6 to 12 months for optimal performance and hygiene.
What are your shipping rates and delivery times?
We offer standard shipping which typically takes 3-7 business days. Shipping costs are calculated at checkout, and we offer free shipping on orders over $50.
Can I return a product if I am not satisfied?
Yes, we accept returns for unopened and unused items within 30 days of purchase. Please contact our support team to initiate a return request.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Are your products suitable for sensitive skin?
While many of our products are formulated to be gentle, we recommend checking the full ingredient list provided on the product page and performing a patch test before full application.